Quality Guide

Recent History

For too long now manufacturers have been happy to compromise on parts, components and quality and the consequences of this have been a marked decrease in the quality of the end result. Cheap imported goods have also flooded the market been offered to the customer instead of good quality hard wearing products made here in U.K. We, at Chesterfield Couture have simply refused to compromise on our quality or craftsmanship and have continued to make high quality products. It is becoming widely known now, that Chesterfield Couture manufactures incredibly high quality, long lasting, beautiful furniture, and our name and reputation is becoming synonymous with the best branded U.K. companies. Many have said that we make the best furniture around and that we give the optimum in sales and service.

So, We’ve raised the bar and it now seems that others are starting to follow. We take it as a huge compliment that similar companies are attempting to 'follow our lead', are trying to 'copy what we do' and (at last) put the 'customer’s satisfaction' first. Some are now emulating us so closely on the web that they are beginning to look like subsidiaries of Chesterfield Couture!

We’ve seen competitors 'upping their game' on the internet and (hopefully) in their factories too, to try and match us! That has to be good for you, the customer. We’re proud to be leading the way in the quest for quality and excellent value!

OUR AIM

We want you to get the best furniture possible. (Whether you 'buy now' from Chesterfield Couture or not). That’s why we’d like to make you aware of what it takes to make a ‘quality sofa’ and what key features and components to look for.

Imagine how confident and assured you would be when you can easily discern a good product. We’ve included some tips and some key facts about Chesterfield products here and w'ere confident that these will enable you to successfully make a well informed choice to purchase.

Although our reputation and tradecraft is jealously guarded, we’d like you to understand a little more about the sourcing and production processes that go into making a truly 'high quality' Chesterfield.

We don’t feel the need to give you any biased, sales pitched, marketing orientated flannel, just simple facts in easy to understand language. By now, we have come to realise that our furniture pretty much ‘sells itself’. So, we want to put you (the customer) in the driving seat when buying our sofas and chairs, because we believe that you expect nothing less from us.

So many sellers don’t really take the time to explain the craftsmanship, work and time involved in creating a Chesterfield sofa. By presenting this to you we hope to arm you with product knowledge and also ‘whet’ your appetite for our furniture. We’re confident that having gotten detailed information on sofa manufacture, it will become apparent to you that Chesterfield Couture is the best choice for sales and service.

We’re sure that you will enjoy the buying experience too, and we will readily make sure that you receive great customer service!
We want you to cherish and be proud of your furniture and the fact that its 'made in England'.
And that, in a nutshell is our aim at Chesterfield Couture.
So, just 'click' on any of the highlighted subjects below to access our 'customer quality guide'

And so to our sofas…

THE Chesterfield – The Whole item; The sum of many parts, much time and a lot of craftsmanship.

We’d like to take you on a journey from the inception, through the sourcing process and manufacturing work, right up to when it becomes your prized possession.

SOURCING AND MANUFACTURE

SALES AND CUSTOMER SERVICE

CHOOSING THE SOFA THAT’S RIGHT FOR YOU.
CONTEMPORARY Vs TRADITIONAL
STYLES
SEATING OPTIONS- TYPES, DEPTHS, ADVANTAGES-DISADVANTAGES
DIMENSIONS
LEATHER AND IT'S PROPERTIES
FABRICS
FABRIC Vs LEATHER
CHOICE OF STUDDING
FINISHING TOUCHES
INTERIOR DESIGN
AFTER SALES SERVICE

Summary

We want you to get the best furniture possible!

We want you to receive excellent service!

We want you to enjoy the experience of buying from us!

But most of all;

We want you to be proud of and cherish your Chesterfield Couture furniture!